Uncaptive Agency: The Future of Insurance
A new podcast from entrepreneur Tony Caldwell about running a business and how to be a successful entrepreneur.
Uncaptive Agency: The Future of Insurance
Ep 35 | Specialized Insurance Products: Growing Forward with Alicia Calhoun
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Tony Caldwell
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Season 1
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Episode 35
Welcome to Episode 35 of Uncaptive Agent. In this episode, I’m joined by Alicia Calhoun. She’s with XPT Specialties. Alicia has worked in insurance since 1999. Initially starting as an account manager, she now provides specialty insurance in different professional areas, including oil and gas.
Alicia and I take the time during this podcast to talk about what it takes for specialized brokers to grow in the future. Some of the great takeaways from our conversation include:
- Whether technology use evens out the playing field during the labor shortage
- Can and should a specialty insurance broker’s office or work be automated?
- If so, are there certain instances when it would be better to not introduce automation into the workplace?
- How mindset and business models must evolve for the future so specialized insurance agents continue to grow forward.
It was a wonderful conversation!